SUPPORT / ECOM LAUNCH KIT
Contact
Questions about the kit, your purchase or accessing your files? We’re here to help you find the next step.
Get in touch
Contact YourShopPlanet at this email address for Ecom Launch Kit product questions, download assistance, privacy requests and refund enquiries.
Official trade name: YourShopPlanet. Business address: Venus 19, 7131 HD Lichtenvoorde, Netherlands. Chamber of Commerce (KvK): 85063592. VAT number: NL004045299B71.
Help us understand your request
If you’ve already purchased, include your order reference, the email used at checkout and a short description of the issue. For file problems, tell us which resource is affected and what happens when you try to open it. Please do not send passwords, full card details or other sensitive information.
Payments and order receipts
Lemon Squeezy acts as merchant of record for purchases processed through its checkout. For payment, receipt or billing questions, you can also use the help options in your Lemon Squeezy order confirmation.